Introduction
At Piximo, we handle personal data in compliance with relevant privacy laws, ensuring your data protection rights are respected. We employ various technical solutions to comply with laws governing personal data protection in the regions where we operate. This Privacy Policy outlines the key principles by which we process personal data, along with our responsibilities during the processing of your personal data.
Depending on the applicable law, we may act as either a data controller or data processor. Regardless of our role, we adhere to all relevant regulations, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).
Our services are not directed toward children, and we do not knowingly collect or solicit information from them. If necessary, we review each case involving a child on an individual basis.
We recognize that your privacy matters, and we take it seriously. This Privacy Policy explains how we collect, use, and protect your personal data, along with your rights. As our privacy and security practices evolve, we may update this Privacy Policy to reflect changes.
1. Legal Bases for Processing
We rely on several legal bases to process your personal data, primarily consent, contract, and legitimate interests.
- Consent: Your explicit agreement to the processing of your data for a specific purpose.
- Contract: The processing is necessary to fulfill a contract with you or to take specific steps before entering into one.
- Legitimate Interests: The processing is necessary for our or a third party’s legitimate interests, provided those interests do not override your rights.
In certain cases, we may rely on other legal grounds for processing as outlined in Articles 6(1) and 9(2) of the GDPR.
2. Consent and Other Legal Grounds
You may withdraw your consent to the processing of your data at any time by contacting us. If we have no other legal basis for processing your data after consent is withdrawn, we will cease the processing. However, if another legal basis exists, we may continue processing your data, subject to your legal rights and interests.
3. Our Responsibilities
As a data controller, we decide how and why personal data is processed. As a data processor, we handle personal data on behalf of a controller. We adhere to the obligations outlined in the GDPR in both roles.
4. Your Responsibilities
Please read this Privacy Policy carefully to understand your rights and how we protect your personal data. If you provide us with third-party personal data, you must have the legal basis to do so and ensure that it complies with this Privacy Policy.
5. Data We Process
We collect and process personal data when you interact with our website (https://www.piximo.com), including subdomains like our help center and application.
We collect the following types of data:
- Contact details (name, email, address, phone number)
- Company details (company name, role)
- Login credentials (email, password)
- Payment verification information
- Purchase history
- IP address, browser type, operating system
- Usage data (clickstreams, page views, time on pages, etc.)
- Any other data you share with us or that we lawfully obtain for legitimate purposes.
6. Purpose and Legal Basis for Processing
We process personal data for the following purposes:
- Registration: We collect your email and password to register you on our site. Legal basis: Consent, Legitimate Interests.
- Service Provision: We use your data to provide our services. Legal basis: Consent, Legitimate Interests.
- Marketing: We use your data to offer services that may interest you. Legal basis: Consent, Legitimate Interests.
- Billing: We process your data for payments and subscription management. Legal basis: Legitimate Interests.
- Improvement and Analysis: We analyze data to optimize our website and services. Legal basis: Contract, Legitimate Interests.
- Security: We monitor for fraudulent activities and secure our services. Legal basis: Legitimate Interests.
7. Your Rights
As a data subject, you have the following rights:
- Access: You may request details about the personal data we hold about you.
- Rectification: You can ask us to correct any inaccuracies in your personal data.
- Objection: You may object to the use of your data for profiling or marketing purposes.
- Portability: You can request a copy of your data in a portable format.
- Erasure: You have the right to request that we delete your data if it's no longer needed for the original purpose.
- Complaints: You can lodge a complaint with your national data protection authority.
8. Security Measures
We implement security measures to protect your personal data. However, no data transmission is guaranteed to be 100% secure. Please ensure that you keep your login information confidential.
9. Data Location and Third-Party Providers
Our company is incorporated in the USA. We may share your data with third-party service providers, including:
- Payments: Stripe and PayPal process payments.
- Billing: PayWhirl helps manage subscriptions and payments.
- Marketing and Ads: Facebook Ads, Google Ads, and other platforms provide targeted advertisements.
These third parties have their own privacy policies, which we encourage you to review.
10. Retention Period
We retain your personal data for as long as necessary based on legal, contractual, and operational requirements.
11. Cookies
We use cookies to track your use of our website. You may disable cookies via your browser settings, but certain website functions may not work properly if cookies are disabled.